Learning Center: Lean and Kanban

Time Entry Enhancements

In May we introduced the capability to enter time in CW Kanban- it was one of our top-requested features. We got lots of great feedback- many 👍's and plenty of requests for enhancements. We wanted to let you know that these enhancements are available now. Here's what...

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Credit card payments available

CW Kanban now offers credit card payments directly, without using Paypal. If you wish to continue paying via Paypal, no action is needed. If you want to begin using direct credit card payments, you can log into Paypal to cancel your CW Kanban recurring payment, or let...

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Mobile Improvements

Many people have asked us about mobile access for CW Kanban, to help technicians and anyone else who frequently works away from their desktop computers. Until now, CW Kanban has been difficult (actually broken) to use on mobile devices. We wanted to let you know that...

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Swimlane and style profile improvements

We at CW Kanban hope you're having a great summer! Or winter, for our Australia/New Zealand customers. We've been working hard to improve Kanban and wanted to let you know there's a few new options available to let you visualize your work in more ways. Swimlanes for...

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Custom Cards, New Filters, and Licensing

It’s time to add some colour to CW Kanban! Over the last year we have been syncing more and more data about your ConnectWise tickets. This has helped identify ticket neglect, blocks, or resource mis-management. Now that kanban tracks all this data, we thought it would...

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How to Visualize any ConnectWise Process

I was speaking last week with an MSP consultant in the UK, and he asked for a demo of creating a Kanban for their desired work process (weekly work sprints). One of their big goals is to avoid strict scheduling/dispatch for their project engineers, and instead create...

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Why It’s Important to Visualize Your Work

In an earlier blog post, Wim offered some important information on how to visualize our work. Check out the full post here, but here are some of the related highlights of that post: Start as simple as you can but no simpler; start with visualizing what you’re doing...

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