Is your team already using Slack for
We’ve built a Slackbot exactly for that reason! Click here for an interview with one of the engineers at Crafty Penguins, a Linux Consulting MSP. Here are some of the features:
ticketwith a single chat command. The Ticket URL will be indicated so you can easily bring it up in a web browser.
- Add time entry to existing tickets.
- Add notes to tickets
- Add schedule entries to tickets
- Create CRM activities
- And more!
It’s pretty powerful to be able to create a ticket right in the middle of a team discussion about some issue. Then everyone is aware a ticket has already been created and can easily add their time to the same ticket. This helps to capture 100% of all time in real-time and accurately against the correct ticket and client.
Video playlist is available on YouTube:
Free trial is available – contact our sales team to inquire.
Discounts are available to CW Kanban users – ask for details.