Kanban boards help MSPs take back control of their work
Visualize your work to understand project progress, accelerate helpdesk dispatch, identify neglected tasks, and crush the bottlenecks that slow down your team.
Integrates with ConnectWise Manage and Datto Autotask PSA.
Understand and accelerate your project, service, and sales work
Watch as work moves across the board as it progresses through your pipeline.
Drag and drop cards to indicate their status and importance compared to other cards.
See how work is distributed by grouping cards according to project, assigned technician, type, or other properties.
Ah, this is so good… you have no idea how much I like this.
Find and eliminate neglected work and bottlenecks
Don’t let your service and project tickets fall between the cracks. Kanban highlights neglected work so you can deal with it right away.
And it identifies bottlenecks by visually showing large numbers of tickets in a single status or for a single project or technician.
As a project manager, I can see project tickets broken down by engineer- impossible to do in our PSA!
Your whole team on the same page
Say goodbye to miscommunication and a multitude of tools- everyone can use Kanban boards to communicate about work.
Managers use Kanban to plan and monitor tasks and engineers use it to understand priorities and indicate progress.
You can even use Kanban in meetings and display it on your office signage.
We are able to run meaningful huddles/daily standups now and have been transformed by CWKanban!
From the Blog
It's finally here! You can now create Kanban boards that show ConnectWise Activities. Activities are used in ConnectWise for a couple of purposes: to track discrete steps in pursuing sales opportunities- such as meeting the client at their office, writing a proposal,...
Does this sound familiar? Your company uses ConnectWise ManageData about literally everything that happens in your company is in ConnectWise - tickets, projects, opportunities, everythingYou want to see the data in a useful way, not just in tables of data buried 10...
This blog post is based on both my experience and learnings from The Lean CEO book by Jacob Stoller, looking closely at what organizations like Toyota were doing in Japan several decades ago. I (Wim) hope to blog more on my learnings from this book, especially as they...
Who loves Kanban?