Kanban Boards For ConnectWise Manage.

Visualize service and project workflow in Connectwise!

Kanban Boards For ConnectWise Manage.

Visualize service and project workflow in ConnectWise!

Kanban Boards For ConnectWise Manage.

Visualize service and project workflow in ConnectWise!

Technology
Take Your Data to a New Level
A web based dashboard that pulls data from ConnectWise and presents it in a visual format using Kanban concepts.
Features
Built to perform.
Staying within work-in-progress limits will have a direct impact on SLA response and resolution times.

Business Benefits

Easily see bottlenecks

See tickets that are falling through the cracks

Improve technician focus by encouraging single-tasking instead of multi-tasking.

Technician Benefits

Know exactly what you should be doing next

Easy to see where most important tickets are

Prevent overwhelming techs by making overloading visible

See the fruit of your labours in completed ticket counts

Client Benefits

The team is focused on clients and completing work

Management has strong visibility and process

Lower chance of tickets falling through the cracks

Take Control

Control your Meetings.

Put this up on a large LCD in your operations center to keep an eye on workflow and bottlenecks.

What our clients have to say about CW Kanban

At the start, I had no idea where the opportunities we had were sitting. Now, with Kanban, I can clearly see the swim lane each opportunity is in and what stage they are in. This helps me move the opportunity up the value ladder.

Likky Lavji, Success Navigator at Dante Group

The CW Agile Board wasn't good at all so we were without the ability to visualize our work for the past couple years. Since adopting CWKanban we thankfully are able to visualize our work! We are able to run meaningful huddles/daily standups now have been transformed by CWKanban! Wim and team have added features lightning fast and we are seeing real value!

Ben Johnson, Liberty Technology (The OG AgileMSP)

I would recommend this product to any company that is considering moving their helpdesk environment to an Agile Service Delivery entity. The board is highly configurable and the developers are very easy to work with and willing to go the extra mile to get you set up the way you want your board to work.

Jeff Groby, SumnerOne

CW Kanban is amazing! Finally a way to have a visual overview of our tickets. This is especially useful for projects. CW Kanban support is also great and we strongly recommend this product!

Joel Kino, Interconnekt

What’s going on at CWKanban?

A lot has been happening at CW Kanban over the past few months. We've made steady improvements to the application and have improved other parts of the business too. Here are some of the things we've been working on and how they benefit you: Chat support on website You...

Slack chat bot integration for ConnectWise Manage

Is your team already using Slack for internal chat? Or even delivering chat-based support to clients using Slack? Are your engineers looking for easier ways to create tickets and enter time without having to slog through the ConnectWise interface? We've built a...

Webinar Recording – Agile Service Delivery with Manuel Palachuk

In February, Wim hosted a joint webinar with Manuel Palachuk. We covered the Mindset, Methods, and Tools for Agile Service Delivery with many in attendance. Click here to request the recording and access the slidedecks, and get a clear understanding of how Kanban and...

Clients